Don’t have time to run and analyse extensive reports and make changes to your account?
Peoplesafe’s managed service provides your business with a tailored, proactive service that lets you get the most from your lone worker safety service with no hassle.
Our dedicated team of experts can provide you with exactly the information you require. Our approach to the delivery and running of your account can help you deliver better outcomes – improving efficiency, assuring quality and a better experience for you, your business and your lone workers.
With our fully managed service, you will receive a host of features and benefits:
The managed service team will do all the groundwork for you, including adding and amending your users on the Portal. We can create account structures specific to your requirements.
As part of the setup process, we’ll assign devices to their end users and make sure their profiles are configured correctly with all the necessary information required if they raise a SOS Alarm.
Once the initial setup has been completed, we will provide you with ongoing Portal management support.
Once you’ve signed up, one of our training team will contact you to discuss any additional support you may require in order to ensure your staff are confident in using their devices.
We’ll assign dedicated people within the Customer Support team to your account to provide a bespoke service when managing your users and devices.
An account manager will have a monthly review meeting with you to provide feedback on which areas your staff could improve their device usage.
Our team of marketing experts will also work with you to create a bespoke flyer targeted to your staff in order to help raise awareness of the importance of using our products/services.
We’ll provide you with bespoke usage reports detailing those within your organisation who are using their devices and those who are not.
We will also create a monthly report focusing on raised alarms. Each report will list details of every incident we’ve received and highlight any trends you may want to know about so that you can take action.
Our replacement detail reports will show you how many times your staff’s devices have been used / raised alarms within the time frame you need it for.
Contact us to find out more about how our managed service can help you and your organisation get the most from your investment.